Customer Testimonials
This review is not regarding the salesperson, who was wonderful, but it is in regards to the financing part of the process as it is now June 18 and I purchased a vehicle on May 3 and have been getting denial letters from Hyundai finance to the amount of 18 letters telling me I was declined. I called both the finance company and the dealership to speak to the manager on May 28 and was told that those letters are normal and to ignore then since my load was fully funded. Come to find out on June 17 when I got a call from the ... Read More DealerRater - Jun 18, 2025
Very good buying experience, Mr Tito was a complete gentleman and profesional seller during the whole process from the moment we arrive to the moment we left with a new Palisade Calligraphy
I recently brought my car in for a recall service and had a great experience. Gary was super helpful and had excellent communication throughout the whole process—he kept me updated and made everything really easy to understand. The service was quick and smooth. Highly recommend!
Great hospitality! Thanks to Anitra in service scheduling my appointment quickly shout out to my service advisor Jessica is very knowledgeable and helpful.
Oil change car service is terrible, they dirty the steering wheel, they dirty the car mats, they didn't add any windshield washer fluid, the service office is a mess with documents, there is no information updated on the computers, no one knows anything, the employees refer customers to other employees. There is broken glass on the service square between parked cars, no one cares. My question is, why is an appointment made if you have to wait 4 hours to change the oil? Not a professional service, kindergarten level,
I am curiously that menager reading this reviews, have a good ... Read More DealerRater - Jun 11, 2025
Chris is awesome.
Outstanding customer service! Jim was amazing when I needed help with a car purchase but couldn't leave work. He brought the car to me. Later he brought me the paperwork and handled the entire process. The service center is professional, warm and friendly. All my questions were answered and service taken care of during my appointment.
I picked up a piece of steel through the sidewall of one tire on the last day of our vacation in Daytona Beach. I came to this dealership on Saturday morning without an appointment as this was kind of an emergency. Not only did they work me into their schedule, they also did my 7500 mile service plus a recall at the same time they replaced my tire. They really bailed me out as I had to head home the next day.
Debbie took excellent care of my Veloster N. Owning a sports car can be stressful because I'm always concerned that the technicians might take it for joyrides. However, Debbie was diligent in ensuring that it didn't happen. She also made amends for my previous negative experience at the service department, where my car was at the dealership for a week without any work being done. Additionally, the tech did a great job with the repair
However, I am not sure why they did not wash the vehicle. Every other dealership in Florida (King Hyundai Deerfield, Potamkin Hyundai in ... Read More Google - May 30, 2025
Excellent service!! The best dealership I have ever dealt with. Made me feel comfortable and it was quick and easy. I am truly grateful for Ron and Jon and one other guy there I forgot his name but he was short with a beard and a wonderful smile. Thank you all employees at Hyundai you made things easy for me.
All of the service people were amazing..
Friendly and accommodating. Ian has been a pleasure and very knowledgeable.
Michael Smyers was amazing made everything simple and gave me an amazing price . Had me right in and out next time you are in the market go see him. He kind and knows his product, he is a master of his trait.
3rd car at this dealership. Head straight to Chris Manning for the best salesmanship
Extremely pleased with the service I received from sales (Ian & Chris), finance and sales manager! Together they make an excellent team to make it happen. I’m very pleased with my purchase and it was by far the easiest, fastest and least pressure expensive at a dealership I’ve ever had. And I’m not usually an easy to please customer! It’s my first Hyundai so I guess that’s why I sound surprised! I’m a fan for life now! Thanks guys! Keep on doing what you’re doing.
I called many times for a service appt.,and all I got was a voice mail. I called back numerous times before someone got on the phone. They finally offered me an appt. 3 1/2 weeks out . All I needed was the 15,000 mile oil change. I will not do business with them. I will use another dealership.
We absolutely loved working with Ian! He made spending money I didn’t want to spend rather enjoyable. And, we LOVE our new Santa Cruz!
Friendly advisors and staff got everything done in one day
VERY PROFESSIONAL AND HELPFUL. THEY GO THE EXTRA MILE FOR THEIR CUSTOMERS EVERY TIME!
I had a wonderful experience buying my new car at Daytona Hyundai! My salesman, Tony Hatcher, was extremely knowledgeable about all of the models I inquired about, and didn’t pressure me to buy any specific one over another. And finance got me in & out quickly, and with a payment plan that works for me. I highly recommend Daytona Hyundai to anyone in the market for a new vehicle - and absolutely ask for Tony, “the coolest guy in the building”! 😊
I just want to thank Basel and Caleb for working with me to get my daughter a car. They were absolutely amazing and truly dedicated to helping get the best price for us. I recommend you ask for Basel if you are in need of any vehicle.
Jessica is the new Genesis rep and she is awesome!!!
Personnel are super nice
My salesman was awesome he made the entire process seamless. painless and quick. I would definitely recommend Daytona Hyundai
The staff were all friendly and pleasant to work with especially Jackson Combs.
I purchased a vehicle from Daytona Hyundai in February 2025.
I paid a $2,000 down payment and was told financing had been finalized.
After taking delivery, I later discovered that financing had NOT been completed as promised.
Despite having registered the vehicle in my name through the Florida DMV, Daytona Hyundai failed to notify me that financing had fallen through.
Even worse, 60 days after the purchase, they authorized a second hard credit inquiry without my knowledge or consent, damaging my credit.
I have filed formal complaints with the Florida Attorney General, the DMV, the CFPB, and the FTC regarding their handling of ... Read More DealerRater - Apr 26, 2025
everyone treated us with respect
Excellent!! Fast accurate and good people
Charlie & Chris went above and beyond any other dealership and made it worth the drive from Melbourne FL.
All the staff was very friendly, the waiting area wasn't too crowded and service was great.
Great experience with Daytona Hyundai and my purchase of a new Tucson. Thankyou Chris Manning for helping us with all our options on the trade in.!
This was a very pleasant car maintenance experience. The friendly staff lady that greeted me and helped me spot a bubble on my car tire was not only sweet, but very attentive to my car needs. Also, she was really kind when it came to telling me about a few more issues in my car. I completely forgot her name, but she was short-ish, blonde. I am sorry if you are reading this.
Shana and Dan Roe were excellent. Nice kind people.
I purchased a 2025 SantaFe from Hyundai Daytona, my salesperson was awesome...Kerolos Girgis. I'm sitting here thinking of how much I love my vehicle but how great the experience was. Kerlos was so patient with us, he talked about each vehicle and its features, we test drove many, he walked us through the buying process - when we left, we had a new car at an amazing price.
Just so you know we drove from Orlando to Daytona because my son in-law told us of his experience and honestly, I thought this would be a waste, but it wasn'... Read More Google - Apr 6, 2025
Kero is AMAZING & listened to my every need.
Excellent customer service with Ricky Ricardo !!
Great service when you’re BUYING! But once you’ve bought, they are rude and do not return calls. I’m STILL waiting for a call back, and have left multiple messages with multiple people!
Everyone at Daytona Hyundai was very friendly and attentive to exactly what we were looking when searching for a first car for my daughter, especially Tony. He helped make our experience one we will never forget. He made sure she would be well taken care of with her new car. We really appreciate his knowledge and expertise. I would definitely recommend Daytona Hyundai to anyone!
Awsome service!!
I went to Daytona beach Hyundai dealership to test drive a Tucson 2025. The sales person Jimmy gave me excellent feedback and information about Tucson I was interested in. I bought the Tucson and drove it home and it handled very well. I need to give the sales person a special thank you for your incredible customer service. Russ
4 words....Jimmy Kelley... lifetime customer.... honestly do not have the vocabulary to describe my experience...Jimmy was flawless start to finish...100 stars...TOP NOTCH PROGRAM💪💪💪💯🔥🙏🙏🙏GOD BLESS AND THANKYOU from the bottom of my heart..Absolutely wonderful folks.
Salesman was first class and knowledgeable of the car
I brought my vehicle in for a recall and some small issues, on Thursday, 03/13. I have since been unable to reach the service representative, Carson, despite leaving multiple voicemails. This lack of communication is unacceptable.
Without a doubt the single best car buying experience I've ever had. I walked in an new what I wanted and they got me through in a very quick time. Tjere were no hassles and everything went very smoothly. Good price, great warranty, I highly recommend. Special mention to my sales person Jimmy Kelley, I can't thank you enough.
Adam Burke took care of my Tucson in a timely manner. I made the appointment on line and he was available immediately to check it in for my 15,000 mile service. Within a hour, my Tucson was done and I was on my way home. Adam was consistent, knowledgeable and friendly.
Very knowledgeable and friendly sales staff that made the experience easy and painless!
I would like to give a big shout out to Mr. Ian and Mike in Finances for my 2025 Tucson. If you are looking for a car make sure you stop by Daytona Hyundai and see Mike and Ian they are the best in town when it comes to getting you what you want.💛💛Thanks again and I truly appreciate my new Ride!!!!!
Tito and Charlie were great to work with. I was in the market for a hybrid and couldn’t decide between the Sonata or the Tucson. After test driving I landed on the 2024 Tucson. They both worked hard to get me top dollar for my trade, the best deal on the Tucson, and made sure I was completely satisfied with my purchase.
Nice dealership and great prices. Ask for Basel when you are there and he is great and will get you good prices and cars.
Great dealership, salesman Tito helped me get the price I was looking for and walked me through all the steps of getting the car I wanted. They have a knowledgeable team and lays everything out very clearly.
Mlichael Falcone was pleasant, helpful and knowledgeable. Great addition to staff!
Danie made everything so easy, it was like having a conversation with someone you already know. The whole transaction was just overall a really great experience!
Outstanding knowledge and customer service answered all my questions in a timely manner would recommend to everyone.
Good experience
Great selection and terrific team, starting with the best sales associate, Danie!! Ask for her!!
My salesman, Chris Strata, made everything so simple—no hassle, no stress. Once we finalized the deal I wanted, which we had already discussed before my visit, the process was quick and smooth. The manager, Shana, was friendly and greeted me while I waited for Chris. Everyone was welcoming, and I would highly recommend Daytona Hyundai to anyone! I love my 2025 Tucson!
Daytona Hyundai has been very professional from our 1st contact to current.
Service people are great!
I was there for the annual service on my Elantra. I was told it would be about 2 hours before it would be finished. It actually was ready in about 45 minutes. I couldn't be happier with the service.
Adam is a work horse! He makes getting my car taken care of seamless. Thank you Daytona Hyundai, and thank you Adam!
If you are in the market for a new Hyundai or Genesis please do yourself a favor and visit Daytona Hyundai.
I recently purchased my fifth Hyundai Sonata with Daytona Hyundai and the reason I return over and over is that I have always been treated like I am family member.
Under the leadership of Mr. Glenn Ritchie Jr. and Mr. Charlie McHale, everyone I have ever dealt with at Daytona Hyundai has been focused on customer satisfaction. On this occasion, I had the privilege of working with Mr. Ian Lepak and Ms. Shana Leite in addition to Mr. McHale, ... Read More Google - Feb 13, 2025
Was shopping for a used Genesis and had a fantastic experience at Daytona Hyundai. Jimmy Kelley was great to work with, straight forward, honest, answering any question I had. Made this car buying experience very pleasurable! I recommend this dealership, and ask for Jimmy!
Mitch was great! Very professional and made the whole experience enjoyable. I did not feel pressured or treated like the next sale. I will definitely recommend him and the whole Daytona Hyundai team! Thank you all so much!
Everyone was very helpful and seemed happy to be there and knowledgeable
What a great experience we had tonight at Daytona Hyundai. We juat purchased a beautiful Tucson from Jimmy Kelley. He was so helpful and accommodating. We would definitely purchase from him again and will send our friends his way. Thanks Jimmy!
Excellent buying experience. Got way more for my jeep there and Basel and Charlie were great. Thanks again guys
Very pleasant car buying experience. I never felt pressured or intimidated by sales staff or management.
Perfect service very nice sales persons.Leo and his frend Ian.5 stars for this Gentleman's they make my Wife very happy with brand new Sonata. 😀😀😀😍😍😍
What a great no pressure experience with this dealer. Go ask for Mitch the sales person. He was great and everyone was great along the way. We bought 2 cars from them due to their great customer service and not. being the typical car salesman mentality. No pressure at all put on us from anyone. We will be back.
Very comfortable because no pressure at all. She knows her job She really enjoys selling your product. U have a winner of sales lady. When I need another vehicle in the future I will buy my vehicle from Dani.